FAQ

Welcome to SPay FAQ

Frequently Asked
Questions

How do I open a personal account?

You only need to provide your name, address, phone number, and email address.

How do I open a business account?

Visit Our Website or download our merchant app on Google Play Store or App Store to create a business account.

How long does it take for me to get my money?

Your money is settled directly to your bank account the next working day after a transcation has taken place.

Can I settle to multiple bank account?

You can create multiple bank accounts and determine which account you want to settle to per transaction.

Is there any setup fee with SPay?

No. There is no setup fee.

Do I have to pay any annual maintenance fee?

No. Apart from transaction fee, there are no hidden charges.

What if I don't have a debit or credit card?

You can make payments using your SPay account.

Are your fees negotiable?

We offer discounts depending on the volume and value of transactions you are processing